Please see below the how-to guide on setting up MFA (Multi-Factor-Authentication) for your CA Google Account.
Please contact service.desk@chelsea-academy.org if you require any further assistance.
Please see below the how-to guide on setting up MFA (Multi-Factor-Authentication) for remote access.
Please contact service.desk@chelsea-academy.org if you require any further assistance.
Dear all,
As you might be aware, we have had an issue with the card readers to gain access to the building. We apologies for any inconvenience this may have caused within the last few days. We are happy to confirm that the readers are back online and updating cards successfully.
- We suggest those who are having card issues to tap their card at the reception podium – Please wait for the reader to flash green before removing your card. After which your card will be updated.
If you experience any issues. Please let us know via service.desk@chelsea-academy.org
Dear all,
There will be changes being made on our printing server today at 15:00pm. You will not be able to print for the duration of the maintenance. We are advised down time for a maximum of 2-3 hours.
You can expect printing to be fully operational by 18:00pm latest today.
If you have any further questions or need support. Please email service.desk@chelsea-academy.org
IT Support
The SIMS summer update will release this Friday 3rd July.
We are planning to deploy this upgrade on 03/07/2020 at 5pm. Please allow time for us to roll out the update to all devices onsite and on the remote access servers, this will mean during the updating process SIMs is unavailable. We hope services will be back up and running at the latest 7pm.
If you have any questions or concerns, please do not hesitate to contact a member of our Service Desk Team via email provided below.
service.desk@chelsea-academy.org
Please see the below guide on how to connect to our remote servers at Chelsea Academy.
Dear staff:
As you may be aware, our printing service has been running into a few issues recently and we have been working alongside Uniflow to fix this issue swiftly but efficiently.
A bug has been found which may be causing the issue, because of this an upgrade will need to take place on our server on Friday 13/03/2020 Between 3:30pm – 5:00pm. There will no printing service between these hours on this day.
We are sorry for any inconvenience this may cause.
IT Support
